F.A.Q

Which payment methods are accepted?
We accept PayPal payments. Don't worry if you don't have an account, because 
PayPal also allows you to make card payments.


How long will delivery take? 
It's coming, it's coming, it's coming! We ship orders on Mondays - Wednesdays - 
Fridays, during office hours only, and we don't operate on public holidays. 
We always aim to post your order as quickly as possible, but there might be some 
delays – especially after releases! Your patience is appreciated.
Once we ship your gear, it'll get there in about this long:

We use Australia Post Express or Fastway Couriers and your shiny package should arrive in 1-3 business days once shipped. Yaaay!
Standard: This goes through Australia Post and is NOT trackable. Your gear should appear in about 1 to 3 weeks after we ship it. Keep in mind if you choose this option and your package goes missing, there’s not much we can do about it and we can't be held liable.
Express: Costs a bit more, but hey – it's UPS'd and fully trackable. Your stuff will arrive in about 2-4 working days once shipped. We suggest using a work address to because they'll usually deliver between the hours of 9-5 and request an autograph. If you aren't available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick up.
Duties: Some countries may charge import duties or other random fees. Sorry, we have no control over this and it's your responsibility to pay for any fees.
Confirmation: As soon as your order ships, you'll get an email confirmation. Make sure you check your friend/foe filters on your email so orders@rageleather.com  doesn't end up in the land of spam.
For more information on shipping please email us info@rageleather.com


How secure is shopping in the Online Shop? Is my data protected?
Absolutely - nothing to be worried about! We have bunches of super nerdy encryption thingmos
in place so that your payment is secure and your details remain 'secret squirrel'. For the techno geeks out
there – we us the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).


Can I get free shipping?
In order to provide you with as many different brands as possible at the lowest prices we can get.
We do not currently have a permanent option for free shipping.
However, we frequently release free shipping codes and free shipping coupons for limited periods of time.
In the past we’ve had Free Shipping Fridays and free shipping for orders over a certain amount.
They best way to stay informed about these any available free shipping codes, coupons or promos is
 to subscribe to our daily sales emails and follow us on Facebook and Twitter.


How do I place an order online?


Simply add items to your basket. Rage Leather will easily guide you through the checkout.
If you find it difficult to place an order, please call us and we will be more than happy to assist you.
Once you have place an order, you will receive an email that your order has been received.
Another email will follow as soon as we have sent your parcel.   


How do I know what size to order?
The sizes shown for the product are staying true to size, if nothing else is given. 
If our sizing chart is not helping, please contact us for more information.   


Do I receive an invoice for my order?
Once you have place an order, you will receive an email that your order has been
received. Another email will follow as soon as we have sent your parcel.